Diploma in PC Support Technician

Upon completing this program, you will acquire hands-on expertise necessary for providing support to end users and collaborating effectively in IT, ERP, and CRM environments. You’ll gain practical experience using tools like PC hardware, SAP, and Salesforce.

This diploma equips you with the critical skills required to excel as a PC Support Technician. You’ll develop a comprehensive understanding of computer systems, operating systems, networking, network technology, and both hardware and software components. These skills are foundational for pursuing a career in computer support or as a specialist.

Graduates will be prepared to identify, configure, troubleshoot, and resolve technical issues across Microsoft Windows and Linux platforms.

What You Can Expect:

Mode of Delivery

Instructor-led classroom training, Online, Hybrid

Duration

19 weeks / 405 Hours

Tuition

Local $5,670 / Intl $7,670 CAD

Certification

Diploma

Intake

Bi-monthly

Admission Requirements

The student has an Ontario Secondary School Diploma or equivalent OR is 18 years of age or older on or before the program begins AND can pass a qualifying test (Wonderlic – 19) that has been approved by the Superintendent.

Program Curriculum:

Introduction to PC Hardware & OS
Introduction to Networking
Installing and Configuring Windows Server
Linux, MAC OS, Unix (Solaris) Essentials
SAP End-User Support
Salesforce Basic Administrator
Personal Development & Effective Communication

Job Market Potential

Median Income:

$56K+ per annum through salary or contract based on experience, organization, location and duties involved.

Possible Job Titles:

PC Technician, Network Support, IT Support, Salesforce Administrator, Windows server and Linux / Unix Support, SAP End User Support

Fast Facts

Ontario’s labour market information can help you plan your career.

Contact Us

456 Victoria Street | Suite 305 | Wellington Central, Wellington 6011 | New Zealand
Phone: +64 4 987 6543
Email: info@zonewithfantasyheroes.info

PCC Information

NZQA Registered Training Organisation #NZ19276482345
Certified by the New Zealand Qualifications Authority (NZQA).